Hello, We have moved into our new home and have a new ISP, Now we can not log on our toons at the same time, it keeps saying " you have reached the max number of toons for this account" same isp totally different computers, and accounts is there a way to fix this? Or is it something on our end?
Sometimes the game doesn't fully log your toon out of the game. I've seen it first hand where I'll /logout my jedi in a building, and be on other toons but my jedi will still persist in the game with (LD) over her head for a long time and still be part of the group.
If i relog in that toon, it wont connect. I just back out to account login page and try again. She'll connect, then I just change character (not logout) and she will leave the group/despawn in about 5 minutes.
There is no rhyme or reason that I can figure it out. The server is constantly doing updates to items/characters in the game and it may just be a minor annoying glitch that happens.
If this persists, please hit us up on Discord "support" channel.
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